Unirac Receives 2008 Progressive Manufacturing Award
ALBUQUERQUE, NEW MEXICO, April 1 , 2008 — Unirac Inc., North America’s
leading manufacturer of solar photovoltaic (PV) mounting solutions,
is proud to
have been selected for the second consecutive year by Managing Automation
as
one of the 2008 Progressive Manufacturing 50 Award Winners, recognizing
organizations whose technology-driven processes drive extraordinary
business
accomplishments.
Unirac was honored in the category of Customer Mastery, based on their
relentless focus and mapping of the Voice of the Customer’s (VOC) requirements
into enterprise-wide business processes, with the goal of meeting and
exceeding
all customer expectations.
“We are especially delighted to receive this prestigious award, as it
recognizes our
commitment to working with our customers,” said Douglas May, Unirac
CEO. “We
recognized, early on, that in order to continue lead our segment of
the PV mounting
industry, we needed to work closely with our customers, who provide
us with
experienced input on a regular basis. This we believe is one of the
main keys to
Unirac’s success.”
Unirac kicked off their Voice-of-Customer initiative in July 2007 with
a series of
customer surveys and new business processes designed to increase
communications, and to solicit feedback on key business processes, including
manufacturing and product development. The goal was to greatly enhance
their
customers’ experience working with Unirac at every phase in the process,
from the
earliest contact to post-sales support and service.
“We congratulate the Unirac team,” said Dave Kulik, CEO of SunWize.
“It comes
as no surprise that Unirac has been given this award. Their focus on
our
requirements and processes has led to a significant increase in our
business
together over the past few years.”
Unirac’s outstanding achievements and innovative business practices
will be
recognized by peers, partners, and suppliers in the manufacturing community
at
the 2008 Progressive Manufacturing Summit, followed by a Black Tie Awards
Gala
in Las Vegas from June 10-12.
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